End-to-End Functional & Technical Support
Certified Arabic and English speaking consultants providing L1, L2, and L3 support across Finance, HCM, SCM, and CX modules with SLA-driven service delivery.
MANAGED SERVICES
Managed Services -Oracle Cloud Application
If you are searching for a team of experts who are certified in Oracle and can enhance the efficiency of your Oracle application, then DWT is the perfect Oracle Cloud Application service provider for you.
Talk to an AI ExpertWe offer experienced Oracle MSPs who can reduce the complexities, risks, and costs associated with your Oracle Fusion infrastructure. Additionally, we can help you in achieving greater value and high returns from your Oracle Fusion investment. DWT can manage and migrate any workload in the Fusion to provide agility, scalability, adaptability, and digital transformation to your business. We provide Unlimited Enhancements and Support for fixed cost under our managed services models.
ORACLE CLOUD APPLICATIONS
Oracle Cloud Applications Managed Services
DWT Technology delivers comprehensive Managed Services for Oracle Fusion Cloud Applications, helping organizations achieve stability, scalability, and continuous innovation.
Quarterly Update & Release Management
Complete impact analysis, regression testing, configuration validation, and smooth deployment of Oracle's quarterly cloud updates.
Continuous Enhancements & Optimization
Ongoing business process improvements, workflow automation, dashboard creation, and system refinements under flexible managed service models.
Integration & API Management
Seamless integrations using Oracle Integration Cloud and REST/SOAP APIs to connect Oracle Cloud with third-party applications and legacy systems.
Flexible Engagement Models
Fixed Cost (Unlimited Enhancements), Time & Material, Dedicated Resource, and Hybrid Offshore-Onsite models tailored to your business needs.
Our Comprehensive Service Approach
Our structured managed services approach ensures continuous support, proactive monitoring, and ongoing optimization of your Oracle environment.
01Onboarding
System assessment and team alignment
02Monitoring
24/7 proactive system monitoring
03Support
Multi-tier incident resolution
04Enhancement
Continuous improvements & updates
05Optimization
Performance tuning and reporting
ORACLE OPERATIONS
Transform Your Business Operations
The current business landscape emphasizes the importance of being agile and having real-time functionality to drive business value. To ensure that you make well-informed decisions for your Oracle business, whether you are new to Oracle or seeking to improve your existing Oracle Fusion environment, considering Fusion Hybrid options, or planning to migrate to Oracle Fusion, it is crucial to have a reliable and experienced partner by your side.
DWT offers our services as an Oracle service provider to assist you:
Effective management of critical projects, IT challenges, and organizational changes can be achieved through process automation and standardization.
Utilizing proven methodologies can accelerate complex transformations and modernizing business processes with modern applications can improve efficiency.
Process automation and standardization can help businesses increase productivity while reducing costs.
By aligning operations and supply chain, businesses can better meet their needs.
Additionally, process automation can provide support to dispersed staff and integrations with customers and partners.
Comprehensive Module Coverage
Our expert team provides end-to-end support across all Oracle Cloud and e-Business Suite modules
Finance
HCM
SCM
CX
EPM
Procurement
Manufacturing
Projects
ORACLE E-BUSINESS SUITE
Managed Services - Oracle e-Business suite
We provide specialized Managed Services for Oracle E-Business Suite (R12 & earlier versions), helping customers to reduce operational complexity, mitigate risks by hiring local talent, and control support costs and increase productivity. Our experienced Oracle consultants are experienced in Financials, Supply-chain, Manufacturing, Project Management, and Human Capital ensure your e-business system runs efficiently, securely, and in alignment with your business objectives.
At DWT, we help you maximize the value of your Oracle e-Business investment through:
End-to-end Application Support (Functional & Technical) including Arabic and English support
Customization & Unlimited Enhancements under Fixed Cost Models by providing onsite and remote
R12 Upgrades & Patch Management
Performance Optimization & Health Checks
Integration with third-party legacy systems
Database & Infrastructure Support
Security, Compliance & Audit Support
SUPPORT & RESOURCES
Shared Support Services HCM | ERP | EPM | CX | SCM
DWT offers top-notch Support Services to our Oracle Fusion clients through our Shared Services Model, which is both efficient and cost-effective. With our vast experience and specialized knowledge, we are dedicated to ensuring the success of every one of our customers.
DWT Shared Services Team includes some of the best and most certified Oracle Consultants with knowledge in all the Oracle Fusion modules. Once SEC is delegated the work, our team consciously steers the customer towards a state of stability within a short time. From Oracle Fusion ERP to Oracle Fusion Cloud to Oracle Fusion Application, We integrate Oracle Fusion perfectly and render the best Oracle Fusion Service you require.
Support Models
Pay Per Hour
Pay Per Ticket
Unlimited Support and Enhancements
Dedicated Support
SLA Based Support
Support Area
Functional User Support
Report & Integrations Development
Configure new functionality
Mass Data Uploads
Liaise with Oracle Support
Plan & Schedule Upgrades
Regression Testing
Ongoing Business-as-usual activities
START YOUR JOURNEY
Schedule Free ConsultationReady to Transform with Oracle Managed Services?
Partner with DWT for your Oracle Managed Services and experience the difference that expert guidance makes. Let's build your digital future together.
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